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LICENSING ISSUES

Render-time errors and OOPR render manager crashes: Why does OOPR crash or do nothing after processing scenes finishes? A firewall or anti-virus program on your computer with overly strict settings can block the connection between processing scenes and OOPR and in some cases, may crash OOPR. If the above is occurring, there are some things you can do to verify that an anti-virus program or firewall is blocking or crashing OOPR.

Render a 3D cube or any of these test models. Does SU Podium complete the rendered image? If yes, than it’s not likely that a firewall or anti-virus is the problem.

Contact Support at Cadalog, Inc. The problem may be an odd material in the model and we can help you solve this. If a simple 3D cube or any of the sample models do not render, the problem is likely to be with an anti-virus or firewall program blocking the connection to OOPR. Is there a message in the OOPR dialog box? You may have a situation where OOPR has opened but it is not showing a message.

Normally while Process Scene is occurring you will see an idle OOPR dialog box with a message “receiving from network client”. If OOPR is open but you do not see a message, a fire wall or some other program is likely blocking the connection.

Use Generate: Another good way to see if a firewall or anti-virus program is block or crashing OOPR, is to use Generate. How to use Generate is described here. If Generate succeeds, then the problem is anti-virus or firewall interference the the communication between processing scenes and OOPR.

Read more about turning off your Firewall here. For Windows users, the solution to a Firewall blocking OOPR from communicating with Processing Scenes is to temporarily turn off your firewall program. Re-start SkechUp and see if that resolves the problem. If you find that a firewall is the problem, make an exception in your firewall for the program OOPR. Is computer memory the problem? Runtime error.

Create a very simple model like a 3d cube or use one of the sample models from the test models page and render. If there’s a rendered image, the problem is not OOPR or a fire wall. It may be that the model that is failing is too large and your system is running up against its memory limitations. The easiest solution to this is to add more system memory or RAM if you have a desktop. The alternative is to reduce the model’s size or reduce the number of point lights. Run Podium Tools Analyse to check for problems: Running Podium Tools Analyse may provide Alerts that are causing crashes.

One cause for a crash is having an LEM light that has other Podium properties. LEM materials should never have any other Podium Material property applied to them. For example, do not have reflections or bump properties on an LEM material. This can cause the rendering to crash or turn the LEM material into a black face.

Further, high LEM should never be applied to any texture. Only apply High LEM to a color. Why is processing scenes taking so long or failing In V2. It was more common in earlier versions of SU Podium due to limits of the ruby script. If processing scenes fails, memory limitations are the most likely culprit. If a memory upgrade is not feasible, try to reduce the amount of geometry in your SketchUp model.

Textures and Point Lights – Similarly, having hundreds of textures especially large ones in the model or a large number of point lights can affect Processing Scenes’ speed as well. If Processing Scenes is unreasonably slow, try reducing the number of Omni lights, number of textures, and if necessary, texture resolutions.

In rare cases, certain types of materials will hang up Processing scenes. Most of these problems have been eliminated in V2. However, fragemented materials is still a problem although this condition is rare.

Fragmented materials usually come from imported imported organic shapes with materials mapped to the organic surface. Contact Cadalog Support if you can not resolve very slow processing scenes. How do I reduce geometry and textures in the SketchUp model? This will purge the model of faces, materials and layers that SketchUp does not think are being actively used.

Save the file and close SketchUp to clear out anything left in memory. Reopen the purged SketchUp file. If the model is very large, copy could take several minutes. Once the model is copied, open a New SketchUp file. What will get pasted is just the selected entities from the original model and not the geometry on hidden layers. Save this file as a different file name. Delete unnecessary geometry and textures: Delete as many faces and textures that are not needed from your new model.

Once deleted, Purge, Save and reopen your purged model. Check Model Info and keep deleting faces and textures until the size of the model is drastically reduced.

Hide geometry that is not needed in the rendered image: SU Podium V2. So, if you have V2. How do I check my model for issues? Analyse will look for certain types of invalid textures, material properties, and number of omni lights, LEM materials, and faces in your scene.

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